Health workforce disruption

Effectiveness and implementation of skill-mix innovations

Thursday, 3 October 2019 | 12:00-13:30 | Room 2

Organised by the Health Foundation and the European Observatory on Health Systems and Policies

The health workforce is the most precious resource health systems have. Health professionals play a pivotal role when policymakers are implementing new models of primary and chronic care reflecting dramatically changing healthcare needs. To adapt the health workforce to these models of care we need skill-mix innovations. This may include a redistribution of tasks, new roles like the patient navigator, new collaborations like in integrated care, and new forms of teamwork within and beyond the health system.

What skill-mix innovations are producing results for patients, systems and professionals? What are the ‘low-hanging fruits’ and ‘the most effective’ skill-mix innovations? How do we manage the disruptions that innovations necessarily cause?

In this session, we will explore these questions with insights from expert panellists as well as active input from you, the participants, drawing on a collaborative session format using testimonials, group work and activating facilitation.

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Session Recording

Speakers & panellists


  • Claudia Maier, Senior researcher, Technische Universität Berlin / European Observatory on Health Systems and Policies
  • François Schellevis, Netherlands Institute for Health Services Research (NIVEL)
  • James Buchan, Senior Visiting Fellow, Queen Margaret University


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